Amazon Games’ upcoming MMORPG New World has an ongoing beta session that appears to be causing real problems for some users. On Twitter and in the game Subforums on Reddit Several users reported that the game “broken” their graphics cards and made them unusable. It’s also not just a graphics card, it’s the Nvidia Geforce RTX 3090’s performance beast.
At the moment, it appears to be a specific graphics card from partner manufacturer EVGA that is affected, more specifically the Geforce RTX 3090 FTW3 Ultra Gaming. However, there are reports from a few users who experienced the same thing with the Geforce RTX 3080 Ti or other Geforce RTX 3090 models.
Most users seem to lose their graphics cards in game menus. One theory is that it could be because the rolls have no frame rate limit and therefore display too many frames per second, causing graphics cards to run at high speeds with high temperatures as a result, to the point of breaking. This hasn’t been confirmed, but is reinforced somewhat by the fact that other users with other graphics cards have also reported that their graphics cards perform unevenly in the menus and in the game lobby, with strange ups and downs in loading and temperature. .
What speaks against the theory is that other users have reported that their graphics card has also given up a bit in the game, despite its software limitations on FPS. Alternatively, there are theories that the power supply’s graphics card components cannot handle the load and that this is the cause of the error. The suggestion then is to cut the graphics card’s power budget instead. Other possible causes discussed include drivers.
Hundreds of thousands of people played in the closed beta of the New World yesterday, with millions of hours played. We’ve received some reports of players using high-performance graphics cards experiencing hardware failures when playing New World. New World makes standard DirectX calls as provided by the Windows API. We haven’t seen any indication of widespread issues with the 3090s, either in beta or during the many months of alpha testing. – Official Spokesperson for Amazon Games
In another statement Windows Central Amazon has announced that an update is in the works that sets a maximum FPS cap on listings as well. They also indicated that only a few of them appeared to have problems and that they did not experience any such problems during their tests.
At the moment we are dealing with specific issues, if there is an issue that has already been confirmed we will inform you and inform you in our EVGA forums on our website. – Talesperson for EVGA
EVGA follows the same path and confirms that they have users with problems, but they haven’t confirmed if this is a general problem for all graphics cards of this model. They further point to the fact that more information is provided in their support forum if it turns out to be a major problem.
Although graphics cards are destroyed when users play New World, the game may not be the real culprit in the drama. It is more likely that the graphics cards that were affected were defective from the start and that the game was rather a trigger. It is relatively uncommon for games or software not directly related to the hardware, such as drivers, to cause serious errors that destroy the hardware.
I EVGA: s Support Forum He also writes to most angry users that this isn’t the first Geforce RTX 3090 in the FTW series to stop working. This isn’t the first time EVGA’s FTW series has ended up in inclement weather, among other things. Heat problems in 2016 With the FTW-branded Geforce GTX 1080 and the Geforce GTX 1070.
Before confirming the cause of the problem, users with the most affected model are advised to refrain from playing New World.
Do you participate in the New World beta test and if so, were you affected?